All products purchased from Paramount (excluding clearance and discontinued products) can be returned within 5 years of purchase provided the product can still be sold as “new”. Products that prove to be defective that were purchased from Paramount can be returned for exchange or repair based on the age of the product. Paramount will not reimburse shipping costs on products regardless for the reason for the return.
All product returns must have prior authorization by WhyReboot. Please click here to request a Return Authorization. After review by WhyReboot, a Return Authorization Number will be issued which must be included on all correspondence concerning the returned product(s). The Return Authorization Number must be visible on the outside of the box (handwritten or typed label).
All products must be returned in their original packaging with all manuals and accessories in order to receive credit.
Returns must be sent to the address below:
10700 Caribbean Blvd. Suite 106
Miami, FL 33189
Please contact us via email at [email protected] or call us at (877) 307-0052 with any questions.